Need help?
Frequently Asked Questions
Delivery
Yes, we ship Australia-wide. Some items have 3-hour delivery in selected metro areas.
We aim for your outfit to arrive 1–2 days before your event. You’ll get tracking details when it’s on the way.
Fit & Cleaning
Contact us within 4 hours of receiving your item. If we can’t swap it in time, we’ll issue a store credit.
No, we take care of all cleaning. Just pop it back in the return satchel.
Returns
You will need to organise the return shipping back to our address.
Styling Help
Absolutely, send us your size, vibe, and event details and we’ll suggest the perfect looks.
Still need help?
Email us at borrowedluxe.co@gmail.com or DM us on Instagram @borrowedluxehire.
